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Signup Figure - Sign up for a new account

Note

  • Owner's name - This will be the person name that acts as the contact person for the company.
  • Company name - Your company or institution name.
  • Administrative email address - This will be used in all future contacts with NCheck and also it will be your login name.


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There are two ways of verifying your email.

  1. Click on the verification link provided with the email or copy and paste the link in your web browser.
  2. Copy the verification code and enter it with the email you provided in the registration on this page.

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Using the link provided in the email

Warning!

A sample email we sent for email verification is shown below. Please beware of fraud emails that pretended to be sent from NCheck. We send verification emails only from info@ncheck.net. Please check the sender of the email before proceeding.

Registration confirmation email Figure - Verification email format. It has verification link and code to verify manually.
Manually enter the verification code
Manually enter email verification Figure - Enter the email address you used to sign up and the code sent via email.

Clicking the "Verify" button will redirect you to the registration page if the verification got success. Otherwise, it will show an error. please make sure you have entered the email address and verification code correctly and try again. If the problems still persist, please contact NCheck team for more assistance.


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Complete registration Figure - Registration data form.

  1. Password - This should have at least 6 characters. For your safety, we recommend to use a strong password, ie, including uppercase letters, numbers and non-alphanumeric characters. You can change the password later on Control Panel.
  2. Address, city, postal code, state/province - This should be the postal address of the company. Please include the address components in the correct field.
  3. Country - Select your country from the drop-down list. Please note that, based on the country, country code for the phone number will automatically set.
  4. Phone number, mobile number - You can enter a fixed telephone line number and a mobile number. Both fields are optional. These can be changed later from Control Panel

You have to read and accept our license agreement in order to continue. The license agreement is available here.

If all the required fields are completed, You can see a success message along with your registration details. You can click the Log in button to login using newly created account.


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Log in Figure - Log in to NCheck Cloud.

Log in

Log in page is accessible from Log in button on homepage https://cloud.ncheck.net/login. You can reach this page anytime from login button available on home page top right corner.

On the first time you login to NCheck Cloud, you will be redirected to Dashboard. There will be a message to go to Control Panel because you have no employees in the system. You can go to control panel and add some employees, otherwise, you can go to Control Panel later from the button on top right corner.


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More details on user management section is available on NCheck cloud web user management section.

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More details on creating and managing user groups is available on NCheck cloud web user group management section.

NCheck Cloud Android

NCheck Cloud Android app is the device side application for NCheck Cloud service. NCheck Cloud Android app can be used by employees to mark their attendance and view their attendance history. NCheck Cloud Android application needs to be installed on a device and registered with a NCheck Cloud account for recording attendance.


System Requirements

  • 1 GHz or higher ARM processor
  • 1GB or higher memory
  • Android 4.0 or higher
  • Internet connectivity


Installation

NCheck Cloud Android app can be installed from google play store. Install the app from Google Play.

Get it on Google Play

Register device

NCheck Cloud Android app installed on a device can be registered with an existing NCheck Cloud account as an employee device or group device.


Employee device registration code

Employee device registration code can be used to register a device used by an individual employee. Usually, the employee can install NCheck Cloud Android app in his own Android device and register the device with his employer NCheck Cloud account to record attendance by using his own device. The employee device registration code can be generated by the account administrator using the user management in the NCheck cloud web control panel.

More details on generating registration code for employee device is available on Employee device registration code section.

Group device registration code

Group device registration code can be used to register a device used by a group of employees. Usually, NCheck Cloud Android app is installed on a company Android device and register the device with the company NCheck Cloud account to record attendance of a group of employees in the organization. The group device registration code can be generated by the account administrator or group administrator using the group management in the NCheck cloud web control panel.

More details on generating registration code for group device is available on Employee group device registration code section.

Registering a device

Device registration codes can be generated by the account administrator using NCheck Cloud Control Panel.

  1. Click the "Register" button to register the device in the first lauch of the NCheck cloud application. To re-register the NCheck cloud application, click the "Re-register device" button in the sidebar menu.
  2. In the "Register device" dialog, select "Cloud" registration, enter the employee registration code/group registration code and click the "REGISTER" button.
Register the device Figure - Register the device
Re-register the device Figure - Re-register the device
Enter the registration code Figure - Enter the registration code

Employee Individual Device

Employee individual device is a NCheck Cloud attendance device used personally by an employee. This device is registered as an employee attendance device.


Profile information

Employee attendance device can be used to access the employee profile information and edit them from the "Profile" menu item.

See information Figure - Change profile information from android client.

View Attendance history

Employee attendance device can be used to access the employee attendance history from the menu.

View attendance history Figure - View attendance history from android client.

View work hours summary report

Employee attendance device can be used to see work hours summary report from the menu.

Attendance summary Figure - View work hours summary from android client.

Employee Group Device

Employee group device is a NCheck Cloud attendance device registered to use by a group of employees.


Record Attendance

Employee group attendance device is ready to capture a face immediately after launching the application. An Employee can look at the camera and press the capture button to capture face image and send for face identification within the registered group. If the face is identified, the attendance event will be recorded.

Check-in Check-out Figure - Check-in and Check-out from android client.

Log in to NCheck Cloud Android Application

Company account administrator and employees can Log in to NCheck cloud to perform extended activities. For employee signing in, the employee should have a registered email address as a user name and a password.

Signed in employees can perform the following actions

  • View/Edit employee profile
  • View employee event history
  • View employee attendance summary report

Administrators can perform the following actions after signed in from NCheck Android application

  • Manage employees
  • Manage Groups
  • Manage Shifts and Rosters
  • Manage attendance records
  • Generate Admin reports
  • View/Edit administrator profile
  • View employee event history (if registered as an employee)
  • View employee attendance summary report (if registered as an employee)

Signed in employees can perform the following actions

  • View/Edit employee profile
  • View employee event history
  • View employee attendance summary report

Administrators can perform following actions after signed in from NCheck Android application

  • Manage employees
  • Manage Groups
  • Manage Shifts and Rosters
  • Manage attendance records
  • Generate Admin reports
  • View/Edit administrator profile
  • View employee event history (if registered as an employee)
  • View employee attendance summary report (if registered as an employee)

Capturing a face image properly

Based on the lighting conditions available, face identification and verification might fail. To be identified at the first attempt, you need to face towards the device camera and light source should be in front of your face. With this conditions, camera will capture properly lightened good quality image.

Facing to camera and capturing image Figure - Correct way of facing device camera to capture face image.

Using Multi-face recognition feature

NCheck Cloud Android app supports multiple face recognition from a single captured image. This feature will be useful when you need to get the attendance of a group of employees, a group of students etc. To use this feature, you need to enable "Multi-face feature" from the capture screen. When It's enabled, after capturing a picture it will display multi-face view, that will display who is identified and who is not.

Enable multi-face attendance Figure - Enabling multi face attendance.

Better lighting conditions need to be present in your environment to identify the maximum number of employees. Once the group photograph is captured, the application will switch to group attendance view where you can mark attendance for recognized employees. If you need you can remove unnecessary people by un-checking their record. The "Record" option will record attendance for all selected employees.

Group of people identified by the app Figure - Multi-face view: Review and mark attendance of all identified people.

If the application failed to identify required people in the captured image, You can use "Capture" option to capture a new image. If you have enabled the "Allow manuel face selection" option, you can select faces from the list in the unidentified image manuelly.


More details on allow manuel face delection section is available on Using Allow manuel face detecion feature. section.

Sync offline records

Employee attendance events are recording in the device if the internet is not available. All offline records can be synced with the NCheck cloud acoount later when the internet is available. To sync offline records, click the "Sync offline records" button in the side bar menu.


NCheck Cloud iOS

Getting Started

NCheck cloud iOS application provides personal attendance as well as group attendance feature. You can install this app on both iPhone and iPad devices. This app can be installed from Apple App Store.

NCheck Cloud for iOS Appstore link

After installing the application on your device, you should register it for a person or for an employee group. If the app registered for a person, only that person will able to check-in and check-out using that device. If the app registered for an employee group, all employees within that group will able to check-in and check-out using that device.

Register device

NCheck Cloud iOS app installed on a device can be registered with an existing NCheck Cloud account as an employee device or group device.


Employee device registration code

The employee device registration code can be used to register a device used by an individual employee. Usually, the employee can install NCheck Cloud ios app in his own ios device and register the device with his employer NCheck Cloud account to record attendance by using his own device. The employee device registration code can be generated by the account administrator using the user management in the NCheck cloud web control panel.

More details on generating registration code for employee device is available on Employee device registration code section.

Group device registration code

The Group device registration code can be used to register a device used by a group of employees. Usually, NCheck Cloud iso app is installed on a company ios device and register the device with the company NCheck Cloud account to record attendance of a group of employees in the organization. The group device registration code can be generated by the account administrator or group administrator using the group management in the NCheck cloud web control panel.

More details on generating registration code for group device is available on Employee group device registration code section.

Registering an iOS device

  1. Launch the app. You will be directed to the settings section. To register with NCheck Cloud Attendance, select "Cloud Server" option.

    Click "Next"

  2. You will be asked to enter the registration code generated above. Enter it and click "Done"

  3. On successful registration, you will be asked to grant permission to access Camera and Device Location. This app needs to access device location because the device location will be sent to NCheck Cloud Attendance with every check-in/ check-out event.

Select cloud server Figure - Select cloud server
Enter registration code Figure - Enter registration code
Grant permission to access location and camera. Figure - Grant permission to access location and camera.

Mark attendance

Mark attendance using employee-registered device

iOS Home screen Figure - iOS Home screen.

After registration, on start app will show a camera preview with a capture button. Using that button photos can be taken and they will send to NCheck Bio Attendance Cloud server. Form the server, those images will be verified and the result will be displayed on the device screen.

Typical employee-registered device home screen will show the following components:

  1. Device registrations settings - Screen is navigating back to server settings configuration screen.
  2. Attendance Details - Screen is navigating to attendance details screen. This is available only in individual devices.
  3. About - show the about dialog.
  4. Capture button - User needs to tap on this button to capture a face image and send it to the server to perform an attendance event. The server will verify the user using face biometric and return the attendance event summary and application shows the attendance event summary to the user.
  5. User event type indicator - This indicates whether the user is checked-in or checked-out. If the user is checked-in then showing green color icon otherwise it is showing red color icon.

View Attendance data (Available on employee-registered devices only)

Access reports Figure - Access reports.

Employees can access their daily attendance data from NCheck Bio Attendance for iOS. Initially, current date is selected.

  1. Select a date - User can pick a date. If data is not available for the selected date, it will show “Event records are not available.
  2. Time sheet - Show the relevant attendance data to the selected date.

Mark attendance using group-registered device

iOS Home screen for group-registered device Figure - iOS Home screen for group-registered device.

After registration, on start app will show a camera preview with a capture button. Using that button photos can be taken and they will send to NCheck Bio Attendance Cloud server. Form the server, those images will be identified and result for the particular user will be displayed on the device.

Typical group-registered device home screen will show the following components:

  1. Settings Section - Change the device registration to work with NCheck Bio Attendance cloud or NCheck Bio Attendance Standard version.
  2. Information - App version and technical information
  3. Capture button - Button for capturing a face. When pressed, a photo is taken and it will be verified against the registered user.

Location restriction

Access reports Figure - Access reports.

Location restriction is enforced by NCheck server administrator. NCheck server administrator even can allow users to bypass restricted location by adding a comment when they are not in the restricted location. The “Location is restricted” dialog is appeared to add a comment and bypass the restricted location when the user is out of the restricted location. When the NCheck server administrator is not set to allow bypass in the restricted location then if the use is not in the restricted location then the user cannot check-in/check-out and showing the error message.

  1. Comment - Add bypass comment.
  2. Proceed - Complete the check-in/check-out event with bypass comment.
  3. Cancel - Cancel the check-in/check-out event.

NCheck Cloud Windows

NCheck Bio Attendance cloud Windows application provides the same functionality as the android app, It can be registered to a user or a user group, capture face images and making attendance. In addition to that, administrators can access the web control panel within the application.

System Requirements

NCheck Bio Attendance cloud for Windows supports Microsoft Windows 7, 8 and 10 operating systems. Selected PC or device should have an integrated webcam or an attached USB webcam to be able to capture face images.

This application uses cloud-based services, therefore constant internet connectivity is required always.

Download Installing

NCheck Bio Attendance Cloud for windows can be downloaded from NCheck website downloads section.

You will be downloading a zip file. Extract it using a file decompressing tool like winzip and run the executable file. A wizard will open up and follow the guidelines to install the software.

Register and getting started

Same as the NCheck Cloud android app, you can register windows application for a user or a user group. Navigate to user management or user group managemnet and generate a registration token for selected user or user group. Use that token to register the application.

More details on generating registration code for the employee device is available on Employee device registration code section and more details on generating registration code for the group device is available on Employee group device registration code section.
Registering Cloud windows client. Provide registration token generated for a user or a user group

Making attendance

After registration, when starting the application it will show the camera view by default. Employees can face the camera and click the capture button to mark attendance. If the system was able to identify the employee, Event message will be shown. If it's failed to identify the employee, error message will display and you need to re-try capturing face.

Making attendance using NCheck Bio Attendance Cloud for Windows. Making attendance using NCheck Bio Attendance Cloud for Windows.

Regarding lighting conditions, same facts mentioned in the NCheck Bio Attendance Android app section will apply to this application as well.

See guidelines for capturing a good quality image with NCheck Bio Attendance Android.


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(Referred as Dashboard in this documentation)

The dashboard is the place where the system administrator can see the current status of the system. When an admin user login to the system, after successful login the page will be redirected to dashboard by default.

Statisctics shown in dashboard Figure - Statisctics shown in dashboard.

The summary also includes the last active user details. The most recent event of the user will display in the "Recent Users" table.

Recent user list in dashboard Figure - Recent active users in dashboard.

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Administrator's Control Panel

The dministrator control panel has full control over a NCheck Cloud account, So it's recommended that only an authorized person/s will manage and access the account. NCheck Control panel provides following features:

  • Update company information
  • User management
  • User group management
  • Shift and Roster
  • Device management
  • Event log
  • Reports
  • Settings
  • Subscription

User's Control Panel

Any general user can access the control panel if he/she provided an email in their account. If not, contact your administrator and ask to add your email address to your NCheck profile. Then NCheck cloud will send you a temporary password to your email. Use that password and email address to login to your account. You can change the password later at the login page. A user can perform these tasks at their control panel.

  • Update account information and profile picture.
  • View attendance events.
  • View work hour reports and export them as PDF, CSV file.

User Menu

Currently logged in user's menu can be accessed from the top right corner. You can change your profile information, change profile image from there. From "Login Options", you can change your account password and switch to other accounts if you have registered with several company accounts using one email address.

User menu Figure - Currently logged-in user's menu.

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All employees are listed in the table in employee management page. The selected employee information is displayed on right side/bottom information box.

Employee list Figure - Employee list in admin home user management tab.

Selected employee information will be displayed in right side pane. You can perform all employee management tasks such as editing employee Information, blocking or deleting an employee, adding face biometrics, register devices and adding location restrictions from this section.

Among the employee information, you can see basic employee information along with registered devices, assigned user groups here.

Employee info and settings Figure - Selected employee information in the right-side panel.

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Add employee dialog Figure - Adding new employee to system.

Note

The Employee Code field is a required field. If your company/institution does not use some kind of code to identify employees uniquely, you can just add some random numbers/text there. The "Generate" button in the employee code field will do this for you.


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You can select the area for the profile picture by selecting the square-shaped selector.

Crop the profile picture Figure - Crop the profile picture before upload.

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Select the "Biometrics" button from quick view panel. It will open the face/fingerprint thumbnail list. There you can add new faces/fingerprints and delete existing faces/fingerprints. There are two ways of adding faces/fingerprints.

  1. Browse and select a locally stored image
  2. Add faces/fingerprints from unidentified images in the history
Update face images Figure - Add or update biometric data.
Browse and select locally stored face images

Click "Upload face image"" to select a face image from your file system. Selecting an image will automatically upload and show the enrollment status (Success or Failed).

Browse and select locally stored fingerprint images

Click "Upload fingerprint" to select a fingerprint image from your file system. Selecting an image will automatically upload and show the enrollment status (Success or Failed).

Add faces from unidentified images in the history

Click "Enroll from history". It will show an image list with unidentified faces/fingerprints. Select the relevant user's faces/fingerpritns and click "Enroll". It will update the user's faces/fingerprints list. Selecting multiple images from the list is also supported.


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Information

To delete an employee with attendance records permanantly from the system, all the attendance records related to the employee should be removed manually. This can be done in Event log section.


Add location restriction

With location restrictions, you can control where employee should check-in or check-out. This feature


More details on Add location restriction is available on Adding a restricted location section.

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User groups are needed to assign shifts. One shift can have one or more user groups attached to it.


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Showing attached users to the selected user group. Figure - Showing attached users to the selected user group.
Add users to a selected user group Figure - Add users to a selected user group.

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Add location restriction

With location restrictions, you can control where employee group should check-in or check-out. This feature


More details on Add location restriction is available on Adding a restricted location section.

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More details on multiface mode section is available on Using Multi-face recognition feature. section.

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Add new roster

Work shift can be used to assign shifts to a group of employees. Shift and roster management page allows to create shifts and rosters. Rosters define work schedules. A roster may span for 1 to 4 weeks. After a roster is created, you can add roster items for each day.

Add new roster Figure - Add new roster.

To add a new roster, click "NEW ROSTER" in rosters section (As shown in below figure).

  1. Name: This will be the roster name. You won't be able to change this after created the roster.
  2. Repetition: How many weeks the roster will span - Default is 1 week. Maximum 4 weeks.
  3. Start date: Roster starting date. You may select any day, but the starting day will be Monday of the selected day's week.
  4. End of repetition: If no end date specified, the roster will iterate infinitely. If you specified the end date, the roster will end on the specified date and thereafter you won't be able to add roster items to it.

A roster item has a specific shift and it may be assigned to the specific employee or employee group. When assigned, the shift will define work hours and overtime limitations for each roster item.

Defined rosters Figure - Available rosters in a system

Information

The shift will define work time and other restrictions for a particular roster item. If you need to allocate a different time span for a specific employee or an employee group, probably you need to create another shift.

Add roster items

Click on a roster you need to add roster item. Roster schedule view for the selected roster will display under roster list.

Roster view Figure - Roster editing view

In the roster editing view, you can do the following operations

An employee can be in different working shifts. In that case, you need to include that employee into different user groups, then, that employee can be added to several shifts.

  • Add new shift
  • Edit an existing shift
  • Remove shift

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Add new Shift Figure - Add new Shift.


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Manage holidays Figure - Manage holidays.


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Manage leaves Figure - Manage leaves.

Manage leaves Figure - Manage leaves.


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  • Change device description
  • Block device
  • Unregister device

Change device description

Select the device to be changed, select edit option, change the description and submit the form to change the device description.


Block device

Select the device to be blocked or unblocked, select Block/Unblock option to block or unblock a device.


Unregister device

Select the device to be unregister from the server side and select "Unregister" option to unregister the device from the registered user or group. Unregistering will only delete the device, if there is not associated events from the particular device.


Location Restrictions

NCheck Cloud Bio Attendance provides facility to restrict employee check-in or check-out location. This setting can be applied per user or a user group. If any location restriction applied per user when user trying to check-in or check-out from the system while in a restricted location, event recording will be blocked by displaying a user message "Location is Restricted".

You can allow the employee to bypass a location restriction. Go to the location restriction and check "Allow Bypass" checkbox. When recording attendance from a restricted location, the employee will be prompted to enter some comment and he will be allowed to mark attendance. That comment will be displayed on eventlog section of web control panel and included in eventlog reports.

Adding a restricted location

Restricted locations can be added manually and from previous location history. by default, It will display some locations recorded in the system previously. You can select from them or you can enter a location manually to the system.

Adding a new location restriction Figure - Adding a new location restriction.

Editing and deleting Location Restrictions

Location restriction will be displayed under every user or user-group information box. From that table, you can delete or edit selected locations.

Edit and delete location restrictions Figure - Edit and delete location restrictions.

Manage Events

Eventlog section operations are described with the following figure:

Eventlog tab Figure - Eventlog tab.
  1. Calendar - Selecting a particular day can be done from the calendar control. The selected day will highlight in light blue color and Today will highlight in light brown color. The calendar also shows the event log status for a selected day. If there are no error events, it will show "OK" in green color, and if there are error events, It will show in red color with error events count.
  2. Eventlog operations - Buttons for basic eventlog management features - Add new event, Edit existing event and deleting an event.
  3. Eventlog filters - Events can be filtered by shift, user group and user name. Show only error events checkbox will show events with errors. Valid events will be hidden.
  4. Group events - Group all events for
    1. Event time - Checkin/checkout of the particular event will be shown if it is occurred in the selected date.
    2. Shift start time - Checkin/checkout of the particular event will be shown under the selected date if it is occurred between shift start and end time.
  5. Filter information - Applied filter information, selected date and "Clear filter" option and "Select Today" option available here.
  6. Selected event information - Showing the event status, user name, time and event location (if available) for the selected event.
  7. Refresh - Refresh event log, so the latest events will be visible.

The administrator can perform following operation in the event management page. These options are provided for the administrator to correct employee attendance issues.

  • Add new event
  • Edit an event
  • Delete an event

Add new event

Select "Add" option, type some letters of the employee's name that the event needs to add. It will popup some suggestions. Select the required employee name to fill the user name field. Select the shift, set the event type, date and time. The browser's time zone is selected by default. You can add some description for the event. The description field is optional. When done, click "Add" to add the event.

Add new Event. Figure - Add new Event.

Edit an event

Select the event to be changed, select the "Edit" option, change event details in the edit events form and submit to change the event details.


Delete an event

Select the event to be deleted and select the "Delete" option to delete the event. Accept the change from the confirmation dialog. It will delete the event.


Reports


Report controls

To organize data, following controls are used in reportings.

Report controls Figure - Report contols
  1. Select report - Select report that you want to generate.
  2. Decimal/hour filter - Show time ranges in decimal or hourly format.
  3. Refresh - Manually refresh the selected report.
  4. Export - Export data in PDF and CSV formats. There are four options in the export.
    1. Export all data as PDF - Export all generated data as a PDF.
    2. Export all data as CSV - Export all generated data as a CSV.
    3. Export visible data as PDF - Export currently visible data in the report as a PDF.
    4. Export visible data as CSV - Export currently visible data in the report as a CSV.
  5. Schedule export report - Allows users to schedule reports with a specific time and an interval.
  6. Work hour calculation strategy - Change the calculation on a daily, weekly or monthly basis. This filter available in total work hour, work hour summery and productivity reports only.
  7. Date range - Date range to generate reports. This filter is not available for user detail report.
  8. Shifts filter - Filter report by shift.
  9. User groups filter - Filter report by user group.
  10. User name filter - Filter report by user.
  11. Reload - Reload the report to generate data according to the applied filters.

Export grod button

Showing and hiding columns

In the report tables, top right corner there's a button with three horizontal bars. It will reveal a menu that allowing showing and hiding visible columns.


Schedule report

Schedule the reports to send for the recipients at specific time intervals.
Schedule reports Figure - Schedule reports
  1. Report start date - Start date for the report generation.
  2. Report end date - End date for the report generation.
  3. Calculated by - Calculation as daily, weekly or monthly basis.
  4. Find recipients from employees - Select employees to send the reports.
  5. recipients - Email addresses to send the reports.
  6. Send time - Time to send the report.
  7. Send date - Date to send the report.
  8. Frequency - Select a specific time interval from daily, weekly and monthly to send emails.
  9. Save the changes - Save the changes in fields.
  10. Close - Close the "SCHEDULE EXPORT" dialog.

Total work hour report

The Total work hours report provides working hours details for a selected date range. That details can be calculated by daily, weekly, monthly basis.


Work hour summery report

This report provides employee working details in daily, weekly or monthly basis.


Productivity report

Productivity report is generated for a selected time period. Fields in the report are calculated as follows.

  1. First checkin - First checked in time.
  2. Last checkout- Last checked out time.
  3. Work hours - Total difference between check-in and check-out events.
  4. Break hours - Total difference between check-in and check-out events.
  5. Late arrival – Time difference between shift start and the first check-in when first check-in occurs after shift start time.
  6. Late departure - Time difference between shift end and the last check-out when last check-out occurs after shift end time.
  7. Early arrival - Time difference between shift start and the first check-in when first check-in occurs before shift start time.
  8. Early departure - Time difference between shift end and the last check-out when last check-out occurs before shift end time.
  9. Overtime hours - The difference between actual work hours’ user has spent in the office and work time defined for the particular shift.
  10. Productive hours – Work hours without early arrival and late departure.
  11. Unproductive hours – The sum of Late arrival and departure excluding overtime.
  12. Efficiency – Ratio between productive hours and work time defined for the particular shift.

User detail report

The user details report provides a list of employee information that enrolls with the system. You can use it to obtain all employee code, employee name, status, address, city, email, country, zip/postal code, state and phone number.


Event details

Shows all events in a given date range.


Arrival report

Arrival report contains details about employees check-in times.


Departure report

The departure report contains details about employees check-out time.


Absentee report

The absentee report shows a list of absentee list for a given date range.


Settings

Settings page provide options to change the NCheck Cloud account settings.

NCheck cloud settings Figure - NCheck cloud settings.
  1. Default shift start time - Start time of the shift if custom shifts are not defined in the shift and roster management.
  2. Default shift end time - End time of the shift if custom shifts are not defined in the shift and roster management.
  3. Day start time - Time to start working/office hours. For a working day, work hour calculation will start from this time.
  4. Week start date - Day to start the week - Default is Monday.
  5. Maonth start date - Start day for a payroll month - Default is 1st.
  6. Date format - Date format to be shown on reports and all other tables. This will be applied to all users.
  7. Time format - Time format to be shown on reports and all other tables. This will be applied to all users.
  8. Dashboard refresh interval - How frequently the dashboard data should be refreshed - Default is 2 minutes.
  9. Show meridian in time - Weather to show AM/PM with the time. The default is false (Not checked the checkbox)
  10. Offline operation mode - Enable or disable offline attendance recording by registered devices.
  11. Language settings - Select your preferred language to be displayed within NCheck Cloud web.
  12. Reset settings - Reset all settings to default values.

Subscription

Subscription page provides the details about previous payments and payments need to be complete.


Subscription tab Figure - Subscription page
  1. Change plan - This option allows to choose a plan from available plans, Free plan, Plan 20, Plan 50 and Plan 100. To change the plan, click the “CHANGE PLAN” button, in the dialog, select a plan from the list and click the “PROCEED” button.
  2. Maximum licenses - Maximum number of licenses to register the devices. One device takes one license.
  3. Total outstanding/Balance amount - If the administrator has paid for the additional months, the total amount paid for the additional months will update as the balance. Otherwise, it shows the total outstanding amount for the current date.
  4. Plan history - This option shows plan, license and block history.
  5. Usage summary - This table shows summary about the plan and license usage.
  6. Blocked history - Blocking history for the selected plan in "USAGE SUMMERY".
  7. View and pay bill - Click this button to proceed to the payment.
  8. Payments - This table shows the details about all previous payments.
  9. Payment detail - This option shows the payment details for the selected payment in "PAYMENTS" table.
  10. Detailed receipt - This option shows the detailed receipt for the selected payment.

Pay the bill

You can pay for the additional months while you are paying. All transactions proceed through the PayPal payment gateway.


Blocking a plan

After exceeds the payment due date, you will receive an extension period to complete the payment. After this period the plan will be blocked automatically.

Contact

You can contact NCheck team regarding issues and questions you have. Please send an email to support@ncheck.net with your query. Alternatively, you can use this form to contact us.

Copyright

Copyright © 2018 - {{prod['copy_year']}} Neurotechnology. All Rights Reserved.